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Akha Mathews

Director of Client Service
  • Joined RhumbLine in 2026 as Director of Client Service.
  • Industry professional since 2003.
  • Responsible for leading the client service team focused on client onboarding, long-term retention, and elevating the overall client experience. Identifies evolving needs to optimize service quality, streamline operations, and embed client satisfaction into every stage of the lifecycle.
  • Member of the firm's Investment/Risk and Management Committees.
  • Prior experience: Sales Engineering Director at FundGuard; Product Management Director at BNY Mellon Data & Analytics Solutions; Head of Sales Engineering & Support and Client Operations Manager at Eagle Investment Systems; Middle Office Business Development AVP and Mutual Funds Operations Manager at State Street Corporation.
  • M.B.A. from University of Massachusetts Boston and B.A. in Communications from University of Massachusetts Amherst.